Privacy Policy – Pristino Premium Drycleaners

Operated by FABO SERVICES LLP
Effective Date: 05-May-2025

At Pristino Premium Drycleaners (“Pristino”, “we”, “us”, or “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile application, or any of our services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information:

• Full name
• Phone number
• Email address
• Residential or delivery address
• Billing/payment details (limited to transaction data, not stored card numbers)

b. Non-Personal Information:

• Device information (IP address, browser type, OS, etc.)
• Location data (if enabled)
• Usage data (pages visited, actions taken on app/website)

2. How We Use Your Information

• Process orders and schedule pickups/deliveries
• Communicate order status, offers, or service updates
• Improve our website, app, and services
• Personalize customer experience
• Respond to support inquiries
• Comply with legal obligations

We do not sell your personal information to any third party.

3. Data Storage and Security

Your personal data is stored on secure servers and protected with reasonable technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction. We retain data only as long as necessary or as required by law.

4. Sharing of Information

We may share your information with:

• Authorized third-party service providers (e.g., delivery partners, payment processors)
• Government or legal authorities, if required by law
• Business partners, in case of a merger, acquisition, or asset sale (with appropriate safeguards)

All data sharing is done under confidentiality and data protection agreements.

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, analyze traffic, and display relevant promotions. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your data (subject to legal or contractual obligations)
• Opt out of marketing communications

To exercise these rights, contact us at care@thepristino.com.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on our platform and effective from the date of posting. Continued use indicates acceptance.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Pristino Premium Drycleaners
Hyderabad
Email: care@thepristino.com